About us

Let’s take the stress out of your numbers

Countess Inc is your hands-on Whangarei bookkeeping service

Helping you juggle it all

Countess Inc is a specialist bookkeeping service built by women who get it. With more than two decades of combined experience keeping businesses running smoothly, we understand the ups, downs, and late nights of running a business.

Support when you need it

We know what it’s like to take care of admin, family, and everything in between. That’s why we’re here to take the weight off your shoulders. Even if you only need a few hours of support a month, working with Countess Inc will make your life easier.

Meet the team

Your trusted bookkeeping duo

Jordan Jordaan

Co-Founder & Accountant

I’m Jordan Co-founder of Countess and mum to two busy little humans. I’m big on real life over perfection, good coffee, and building a business that fits around family not the other way around.

If I’m not juggling school runs or chatting with clients, you’ll probably find me at the beach, camping with the family, or parked next to a BBQ with good food and great company.

We started Countess after seeing so many brilliant business owners doing incredible things on the outside, while quietly stressing about what was happening behind the scenes. I know what it’s like to be spinning all the plates – business, kids, animals, life and still want everything to feel a bit more grounded and in control.

I care about ease, honesty, and giving you that “okay, I actually know what’s going on now” feeling. When I’m not sneaking in a coffee or planning our next camping trip, I’m usually working behind the scenes with clients and celebrating their wins like they’re my own.

You bring the vision. I’ll help make sure the rest of your world can keep up.

Krystal Brown

Co-Founder & Accounting Technician

I’m the detail-obsessed brain you want in your corner. While you’re busy running the show, I’m behind the scenes making sure the numbers line up, the reconciliations are spotless, and nothing important slips through the cracks.

Fuelled by a good almond mocha, I’ve got a knack for spotting the tiny things that make a big difference from odd transactions to smarter ways to streamline your systems.

I’m also mum to two busy kids, so balancing deadlines, emails, and snack requests is basically my superpower.

Outside of Countess, you’ll usually find me planning my next trip, wandering a vineyard, or hanging out with animals basically living my best life when there’s fresh air, good views, or a furry friend involved.

As co-founder, I help keep Countess and our clients running smoothly. I support businesses with day-to-day bookkeeping, tidy records, and clear, simple reporting so you always know exactly where you stand.

The Countess Inc story

Our lightbulb moment happened over coffee. We saw first-hand how business owners were drowning in admin, struggling to keep their books straight, and feeling stressed about tax time. We get it. You’re wearing all the hats.

In April 2025, we launched Countess Inc, with the goal to support business owners just like you with practical, reliable, and stress-free solutions. From payroll to GST, bookkeeping to reporting, and from business consulting to taking admin off your hands, we’re here to help you take control of your finances so you can focus on running and growing your business.

No matter if you’re down the road in Whangarei or across the country, Countess Inc can support your business locally or remotely, so you can do what you do best.

Countess Inc people

Focus on growth

Your route to stress-free bookkeeping

If you’ve been meaning to get your books sorted, now’s a good time! Here’s how to get started with Countess Inc:

1. Reach out

Have a chat with Krystal or Jordan to discuss your pain points and find out how Countess Inc can help.

2. Meet & explore

We’ll meet to see if we’re a good fit for each other and have a more in-depth conversation about your needs, expectations, what’s working for you, and what isn’t.

3. Your proposal

When we have all the info, we’ll send through a proposal that outlines how we can best support you and your business.

What our clients say

 Real humans. Perfect financials. That’s what you get when Countess Inc looks after your books. Here’s what people say about working with us.

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adventureswithmegyn profile picture
adventureswithmegyn
9 days ago
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So great to work with the ladies at Countess! They have helped our business run much smoother and have brought their knowledge and experience of xero into our book keeping. Thanks for everything :)
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Trudi Ogle
19 days ago
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From the outset the ladies at Countess Inc have been extremely supportive as I am not fluent in bookkeeping. I have asked lots of questions to ensure the books are correct on my end and they have been fantastic at answering these and showing me the ropes. And they have been very fast at getting back to me too. They are very friendly and approachable, this helps me to feel that I can do the work I need to do with their support. Highly recommend Countess Inc
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Bridget Winstone-Kight
225 days ago
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Five stars! The team at Countess Inc helped me get set up and operating efficiently from the start, allowing me to spend more time on growing my business than in the weeds of my business. Thanks guys!
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East Line
230 days ago
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The ladies at Countess are awesome, they are increadibly easy to deal with, friendly and professional. It has been the easiest transition to Countess after the last accountant sadly passed on. Cheers Jordan and Krystal
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Melanie Dykzeul
230 days ago
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Incredible ladies to deal with! So happy, helpful and accommodating 👑
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Tracey Rouse
232 days ago
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Awesome ladies to deal with! Any questions I have they jump to it quick smart. Wouldn’t change to anyone else now… they are exceptional at what they do!
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Saskia Webber
233 days ago
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Countess inc always had clear communication, great time management while a friendly mannerisms doing the best they can. Service with a smile.
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Christa Smith
233 days ago
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Countess Inc have been amazing to work with. Krystal and Jordan are both super helpful, easy to talk to, and really know their stuff. They make everything simple and stress-free. Highly recommend!
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Mikayla Welsh
233 days ago
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Krystal and Jordan are so easy to work with, making our bookkeeping hassle free. Would recommend them to anyone!
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Erin Farrow
247 days ago
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Great team, helpful for tax and business accounting. Thanks ladies!