About us

Let’s take the stress out of your numbers

Countess Inc is your hands-on Whangarei bookkeeping service

Helping you juggle it all

Countess Inc is a specialist bookkeeping service built by women who get it. With more than two decades of combined experience keeping businesses running smoothly, we understand the ups, downs, and late nights of running a business.

Support when you need it

We know what it’s like to take care of admin, family, and everything in between. That’s why we’re here to take the weight off your shoulders. Even if you only need a few hours of support a month, working with Countess Inc will make your life easier.

Meet the team

Your trusted bookkeeping duo

Jordan Jordaan

Co-Founder & Accountant

I’m Jordan Co-founder of Countess and mum to two busy little humans. I’m big on real life over perfection, good coffee, and building a business that fits around family not the other way around.

If I’m not juggling school runs or chatting with clients, you’ll probably find me at the beach, camping with the family, or parked next to a BBQ with good food and great company.

We started Countess after seeing so many brilliant business owners doing incredible things on the outside, while quietly stressing about what was happening behind the scenes. I know what it’s like to be spinning all the plates – business, kids, animals, life and still want everything to feel a bit more grounded and in control.

I care about ease, honesty, and giving you that “okay, I actually know what’s going on now” feeling. When I’m not sneaking in a coffee or planning our next camping trip, I’m usually working behind the scenes with clients and celebrating their wins like they’re my own.

You bring the vision. I’ll help make sure the rest of your world can keep up.

Krystal Brown

Co-Founder & Accounting Technician

I’m the detail-obsessed brain you want in your corner. While you’re busy running the show, I’m behind the scenes making sure the numbers line up, the reconciliations are spotless, and nothing important slips through the cracks.

Fuelled by a good almond mocha, I’ve got a knack for spotting the tiny things that make a big difference from odd transactions to smarter ways to streamline your systems.

I’m also mum to two busy kids, so balancing deadlines, emails, and snack requests is basically my superpower.

Outside of Countess, you’ll usually find me planning my next trip, wandering a vineyard, or hanging out with animals basically living my best life when there’s fresh air, good views, or a furry friend involved.

As co-founder, I help keep Countess and our clients running smoothly. I support businesses with day-to-day bookkeeping, tidy records, and clear, simple reporting so you always know exactly where you stand.

The Countess Inc story

Our lightbulb moment happened over coffee. We saw first-hand how business owners were drowning in admin, struggling to keep their books straight, and feeling stressed about tax time. We get it. You’re wearing all the hats.

In April 2025, we launched Countess Inc, with the goal to support business owners just like you with practical, reliable, and stress-free solutions. From payroll to GST, bookkeeping to reporting, and from business consulting to taking admin off your hands, we’re here to help you take control of your finances so you can focus on running and growing your business.

No matter if you’re down the road in Whangarei or across the country, Countess Inc can support your business locally or remotely, so you can do what you do best.

Countess Inc people

Focus on growth

Your route to stress-free bookkeeping

If you’ve been meaning to get your books sorted, now’s a good time! Here’s how to get started with Countess Inc:

1. Reach out

Have a chat with Krystal or Jordan to discuss your pain points and find out how Countess Inc can help.

2. Meet & explore

We’ll meet to see if we’re a good fit for each other and have a more in-depth conversation about your needs, expectations, what’s working for you, and what isn’t.

3. Your proposal

When we have all the info, we’ll send through a proposal that outlines how we can best support you and your business.

What our clients say

 Real humans. Perfect financials. That’s what you get when Countess Inc looks after your books. Here’s what people say about working with us.

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Bridget Winstone-Kight profile picture
Bridget Winstone-Kight
204 days ago
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Five stars! The team at Countess Inc helped me get set up and operating efficiently from the start, allowing me to spend more time on growing my business than in the weeds of my business. Thanks guys!
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East Line profile picture
East Line
209 days ago
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The ladies at Countess are awesome, they are increadibly easy to deal with, friendly and professional. It has been the easiest transition to Countess after the last accountant sadly passed on. Cheers Jordan and Krystal
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Melanie Dykzeul profile picture
Melanie Dykzeul
209 days ago
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Incredible ladies to deal with! So happy, helpful and accommodating 👑
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Tracey Rouse
211 days ago
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Awesome ladies to deal with! Any questions I have they jump to it quick smart. Wouldn’t change to anyone else now… they are exceptional at what they do!
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Saskia Webber
212 days ago
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Countess inc always had clear communication, great time management while a friendly mannerisms doing the best they can. Service with a smile.
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Christa Smith profile picture
Christa Smith
212 days ago
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Countess Inc have been amazing to work with. Krystal and Jordan are both super helpful, easy to talk to, and really know their stuff. They make everything simple and stress-free. Highly recommend!
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Mikayla Welsh profile picture
Mikayla Welsh
212 days ago
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Krystal and Jordan are so easy to work with, making our bookkeeping hassle free. Would recommend them to anyone!
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Erin Farrow
226 days ago
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Great team, helpful for tax and business accounting. Thanks ladies!
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Nina Pivac
238 days ago
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Jordan and her team helped me with one-off enquiries and my EOFY for a new small business, and I couldn’t fault them. Clear communication, exceptional service, and absolutely worth every dollar.
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Tracy Cartwright
240 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can’t recommend Countess Inc enough, great gals who are always happy and willing to help me whenever I call them.